Privacy Policy

This policy sets out how Glasgow Psychological Services use, store and protect your personal and sensitive information, in line with General Data Protection Regulations (GDPR) May 2018.

Data collection

Glasgow Psychological Services needs to collect personally identifiable information such as your name, address and other contact details. We are also required to keep clinical notes which may contain sensitive information. Such information is also necessary to fulfil the contracted services we may be asked to provide such as a diagnostic or other clinical service or report.

Data sharing

The information you provide is confidential, subject to the exceptions laid out by Glasgow Psychological Services’ Terms & Conditions document which is available to you and agreed in advance of commencing an assessment, diagnostic, therapeutic or supervisory service. Exceptions include: when explicit consent is given to share information with another individual; information comes to light which indicates the imminent harm to a child or vulnerable adult, and; sharing of unidentifiable information during our own professional supervision.

Data storage

At Glasgow Psychological Services, we are committed to ensuring that your information is stored securely. We have put in place suitable physical, electronic and organisational procedures to safeguard this. Your information will only be retained for as long as it can be reasonably assumed to be required and in accordance with professional guidelines (7 years from discharge).

Right to access

You have a right to ask for a copy of your personal information, free of charge. You also have the right to ask us to amend or change any incorrect information we may hold about you.

Right to be forgotten

Under GDPR, you have the right to ask an organisation to erase information held about you. Nevertheless, this is not an absolute right and applies only in certain circumstances. In practice, health professionals are unlikely to be able to fully comply with such a request because of the legal basis upon which we store and process data (to provide a contracted service, establish or defend against legal claims, provide health or social care). However, please see above regarding your right to ask us to amend or change any incorrect information Glasgow Psychological Services hold about you.

Website cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Glasgow Psychological Services use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to client needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the destination website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Portability

As our client, you have the right to receive the personal information, which you previously provided, and to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the “data controller” is Dr Morven Templeton as well as Dr Emma Field of Glasgow Psychological Services.

Dr Emma Field
Dr Morven Templeton
23 June 2021